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General Questions

Who makes Peak Chocolate?

● We are a massive international multinational conglomerate who only care about profits and reducing our tax!
● Just kidding, Raph Freedman created it. He is also a gym owner, fitness podcaster and chocoholic from Bondi, Australia. You can text him +61 448 793 610 anytime.

How fast can I get it? How much is Shipping?

● As fast we can after munching on some caffeinated Peak Chocolate! Don’t stress, all orders will receive a tracking number which you can use to follow your order Orders before 12pm AEST will be dispatched the same day. 
Orders after midday or on weekends will be the following work day.
● New Zealand takes up to two weeks; other international destinations may take longer. We wish planes were faster as well!
Australian orders over $70.00 are shipped FREE. All subscriptions over $40 are also FREE. Shipping is $12.95 for other Australian orders.
● NZ shipping is free over $100!
● Other International customers will need to complete check out to check shipping rates

How does Peak Chocolate taste so delicious with no sugar! How is it sweetened?

● Peak chocolate bars are sweetened with Maltitol. Maltitol is an all-natural sugar substitute. We use it to replace refined cane  sugar because it has half as many calories and does not promote tooth decay. It has also been shown to have a lesser effect on blood glucose spikes. Maltitol is safe, even for people with diabetes and food allergies and is only present in small quantities in Peak. Just about 7g per bar.

I love that you offer a 100% money back guarantee! How does it work?

● Peak Chocolate comes with a 100% Satisfaction Guarantee. If, for any reason, you are not 100% satisfied with your Peak purchase email us back to let us know within 60 days or you purchase for a full refund. No questions asked.

Are all Peak Products No Sugar, Gluten Free and Vegan?

● We add no sugar to all Peak Chocolate products, and that will never change!
● All our products are Gluten Free (except Milk Hot Chocolate).
● Peak Chocolate products (other than Peak Energy and Peak Milk Hot Chocolate) are Vegan.

I really felt the effects! When is the best time for me to eat Peak?

● Peak Energy and Focus will have an almost immediate effect on energy and concentration levels.Peak Rest will have a calming effect within 30 minutes of consumption.
● Peak Rest should be used daily. The supplements in Rest will accumulate in your system to reduce mineral and vitamin deficiencies over a few weeks to improve sleep.

Shipping

Ok I want it! How much is Shipping?

● Australian orders over $70.00 are shipped FREE. All subscriptions over $40 are also FREE. Shipping is $8.99 for other Australian orders.
● NZ shipping is free over $100!
● Other International customers will need to complete check out to check shipping rates

How long will my order take to get here?

● All orders placed before 12 midday AEST will normally be dispatched on the same day. Orders placed after midday or on weekends will be dispatched the following work day.
● Delivery times will be dependent on destination. Metro areas can expect delivery within 2-3 days. Regional and remote deliveries can take longer. All orders will receive a tracking number which you can use to follow your order. You will receive your tracking details as soon as your order is handed to Australia Post for delivery.
● Overseas orders can vary depending on destination and the costume clearance times in your country. New Zealand customers can expect to wait up to two weeks; other destinations may take longer. Tracking information is provided.

Do you ship internationally?

Yes! We ship worldwide. We offer attractive shipping rates, simply add your address at checkout and your shipping cost will be calculated. Overseas shipping times will vary depending on destination but all shipments have tracking so you can always follow its progress.

Order

How do I pay?

We accept all major credit cards including MasterCard, Visa and American Express. We also offer payment gateways including ShopPay, Apple Pay and PayPal as well as AfterPay.

Can I return my order?

As chocolate is fragile and perishable we are unable to offer a returns service. However if you are not entirely satisfied with our products we offer a 100% Money Back Guarantee. Just contact us and tell us why; in most cases we will not require the item be returned . If your order arrives damaged or otherwise not in perfect condition it is a good idea to take a photo to send us.

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